Check History and Document Issuance
Describes the procedures for checking past payment history and viewing/downloading receipts/invoices.
1. Accessing the Payment History Screen
Select “Billing Dashboard” from the account menu.
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Click the “Check payment information (Stripe)” button.
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The payment management screen provided by Stripe opens.
2. Checking Payment History
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Click the row of the target billing information in the “Invoice history” section.
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Check the invoice screen.
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It is also possible to check payment details (breakdown, applied prorated calculations, etc.) from the invoice screen.
3. Downloading Receipts/Invoices
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Click the row of the target billing information in the “Invoice history” section.
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On the invoice screen, click the following buttons according to the purpose.
- [Download receipt]: When using as proof of payment
- [Download invoice]: When documents in invoice format containing the breakdown are required
About compliance with the invoice system
The “invoice” downloaded meets the requirements for a qualified invoice. If you need to change the name or address, please refer to Change Credit Card Information/Billing Address, update the information, and then download it again.
4. Confirmation by Email
When the payment is completed, a payment completion email is sent from Stripe to the registered email address.
- You can also display the receipt directly from the link in the body of the email.
- If re-issuance is necessary due to loss of the email, etc., you can download it as many times as you like from the management screen using the procedures above.